Citizen Access Online Help

Accela Citizen Access Help

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Concord North Carolina
Kannapolis

You can now manage your applications, permits and inspections on any device from any location you have internet access. Accela Citizen Access has a new look with easier navigation. The new version of Citizen Access is easily used on all your devices; desktops, laptops, tablets and phones.

Just go to http://citizenaccess.cabarruscounty.us from your device browser or do an internet search for Cabarrus Citizen Access to find the link.

  • Register for an ACA User Account
  • Authorize your ACA User Account to Create Building and Trade Permits and Schedule Inspections
  • View Electronic Document Review Training PowerPoint
  • Navigate the New Citizen Access
  • Learn how to View and Schedule Inspections in Citizen Access
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